At sWorks, we are dedicated to providing our clients with the best transportation dispatch system. That's why we are excited to showcase the new features added to the dispatch panel for our client. Our team has been working tirelessly to enhance the system and make it more user-friendly.
Let's take a closer look at the new features that have been added. Create Trip
Admin can now create a trip from the rider’s call on his mobile. The create trip form will be open on the left side of the screen, making it more accessible for the admin. Moreover, if the rider has previously used the system, the details of their last trip will be auto-populated, and the admin can make changes to the details as required.
Edit Trip
Admin can edit a trip that is in the upcoming or draft section. The admin can edit the location, time, and notes of the trip, making it more flexible to manage the trips.
Draft Trip
The new system also allows the admin to save a trip as a draft and edit it later. All draft trips are displayed on the right side of the screen, making it easier to manage the trips.
Rides Section
The rides section is now more comprehensive, displaying all the upcoming, draft, in-progress, and completed rides on the right side of the screen.
Map View
The new system includes a map view that displays the driver's location, making it easier for the admin to assign the driver to the trip. The admin can also view the pickup and drop locations by selecting any trip.
Side Menu Changes
We have introduced changes to the side menu, making it more intuitive and user-friendly. The menu collapses when not in use, and the admin can click on the icon to expand it.
Notification from Application
The admin will receive a notification on the dashboard when they receive a call from the rider's mobile. The notification will display the rider's name if they are registered with the system. If not, the notification will show the rider's phone number.
The admin can now log the rides based on calls received from riders directly into dispatch panel via a mobile application. The admin needs to add their email id and password to log in. The application also requires permission to record calls and messages, ensuring that all communication is logged.
The admin can view their rider's call history on the mobile application, making it easier to manage the trips and communication.
Overall, these new features have made the dispatch panel more user-friendly and intuitive. The new design and enhanced functionality make it easier for the admin to manage trips, assign drivers, and communicate with the riders. We are confident that these new features will enhance the transportation dispatch system for ogistics and other clients who use our system.